Cancelling a Reservation
You may cancel your room reservation, without incurring a Cancellation Fee. Up to 5 days before the arrival date
When making a reservation:
- Provide your Credit/Debit Card details by phone or use our online booking system on our website. The card will not be charged unless:
- You cancel less than five days before the arrival date, in which case the price of the first night per reserved room, will be debited from the card.
- You cancel on the day of arrival, or a “no show”, or your stay is curtailed early, the full price of the booking will be debited from the card.
Cancellation Fees will be waived if:
- We are closed due to any circumstances posing a health or safety risk.
- We are ill and cannot host your stay.
- We are closed by any regulatory authority.
In any of those circumstances we would inform you at the earliest opportunity